Refund policy

We want you to be completely satisfied with your purchase from Eurosoccerkits.com. If you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.

Conditions for Returns:

• Items must be unused, unworn, and in original condition with all tags and packaging intact.

• Personalized or custom-made jerseys are final sale and cannot be returned unless defective.

• Proof of purchase (order number) is required.

Return Process:

1. Contact our Customer Service team at [email protected] to initiate a return and receive a Return Authorization (RMA) number.

2. Ship the item(s) to the provided return address. Return shipping costs are the customer’s responsibility unless the return is due to our error or a defective product.

3. Once received and inspected, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method.

Defective or Wrong Items:
If you receive a defective or incorrect item, please contact us within 7 days of delivery. We will cover return shipping and provide a prepaid return label where applicable.

Non-Refundable Items:
Gift cards, downloadable products, and clearance/final sale items are not eligible for return.